Warranty
Your dog's wellbeing is our top priority.
Supplements are food, not magic. So every jar ships with a 30-day make-it-right promise: if your dog won't touch it, or nothing changes at home, we fix it.
What to expect
Quality you don't have to question.
Daily support for dogs who can't seem to leave their skin alone. With consistent use, the goal is less scratching, less licking, and calmer-looking skin, so they can get back to being a dog.
Less scratching & itching
Helps support itchy, irritated skin so there's less scratching, biting, and rubbing throughout the day.
Less paw licking
Daily allergy support for dogs who constantly lick and chew at their paws, especially during seasonal changes.
More comfortable days & nights
Less time distracted by itchy skin means more time relaxing, sleeping, playing, and simply feeling comfortable.
Calmer, healthier skin & coat
Omega-3s, Vitamin E, and targeted nutrients help support the skin barrier and maintain a soft, healthy-looking coat.
01
The 30-day money-back guarantee
Give Fets a fair try as part of your dog's daily routine. If you're not satisfied with your purchase, contact us within 30 days of delivery and we'll work with you to make it right.
Because every dog is different, we may ask a few quick questions about your dog's experience before processing your guarantee.
Opened jars are fine. We'd rather you actually tried it.
- – Give it a fair, consistent try
- – Contact us within 30 days of delivery
- – We'll find the best solution together
02
Returning a product
Our chews are edible, so we usually don't ask you to post them back. If your dog turns their nose up, pass the jar to a shelter or a neighbour's dog and let us know.
For anything non-edible, get in touch first: we'll send return instructions and cover the shipping.
- Email us before you send anything back
- Have your order number ready
- Photos help if something arrived damaged
03
Try it risk free
Pick the chew that matches what you're seeing at home. Give it a full jar. If your dog doesn't feel the difference, we do.
Asked before you buy.
Do I need an account to order?
No. Guest checkout works fine, and every order email carries the links you need.
How are the chews made?
In small batches, so quality control stays tight. Every batch is third-party lab tested before it ships.
How fast do you ship?
We pack within 1-2 business days and email you a tracking link the moment your box leaves us.
Can I return a jar I have already opened?
Yes. That is the whole point of the guarantee. Just tell us within 30 days of delivery.
My dog is pregnant or on medication.
Check with your vet before starting any supplement. Our chews support your dog's health, they don't replace veterinary care.
I don't think it's working.
Give it a full jar first: most actives need around four to six weeks to build up. If you're still not seeing anything by week 8, email us and we'll make it right.
Something still not right?
Tell us your order number and what's going on. One email, one human, no ticket forms.