Refund policy

Last updated: September 3, 2026

We take great care in how our products are made and packaged, but we understand that returns are sometimes necessary. Tryfets offers a 30-day return policy.

Returns Policy

You have 30 calendar days from the date of delivery to request a return.

To be eligible for a return, your item must be:

• Unused
• In its original packaging
• Sealed and unopened
• In the same condition in which you received it

Items that have been opened, used, or are missing original packaging are not eligible for return. Tryfets reserves the right to reject returns that do not meet these conditions.

How to Request a Return

1. Contact us at woof@tryfets.com within 30 calendar days of delivery to request a Return Authorization.
2. Once your return is approved, you will receive instructions for shipping the item back to us.
3. Items must be shipped back within 14 days of return approval. Returns received without prior authorization, or after the return window has closed, will not be accepted and may be shipped back to you at your expense.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original method of payment within 5–10 business days of us receiving the returned item.

Please note that original shipping costs are non-refundable, unless the return is due to an error on our part (e.g. wrong or defective item).

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or not what you ordered, please contact us at woof@tryfets.com within 30 days of delivery with your order number and photos of the issue, so we can make it right at no cost to you.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Tryfets Email: woof@tryfets.com